Improving Access 

Our new system for requesting appointments is now live

We are excited to launch Improving Access 2025, our new rapid triage appointment system. This system will help us assess your requests quickly, allocate appointments based on clinical need, and improve continuity of care.

Please send all medical queries and appointment requests using our online consultation tool. You can access this tool from our website or the NHS App. We will respond the same day, allowing those with urgent needs to get prompt appointments.

If you do not have a smartphone, please call the practice. Our Reception Team will guide you through the simple questions and help you complete the online form.

If an appointment is needed, you will be contacted by phone or sent an SMS with a self-book link.

General Practice is evolving. Besides GPs and Nurses, our Practice now has many skilled professionals. We might suggest you see another Healthcare Professional for your care. This could be a Pharmacist, Physiotherapist, Advanced Clinical Practitioner, Paramedic, or Social Prescriber. We may also guide you to external services like Pharmacy First.

The aim is to make access easier for everyone. We appreciate your patience during this transition.

Published: Mar 5, 2025