NHS
Tel: 01737 558 288
 
Fax: 01737 558 280
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St Anthony's Hospital
Old Coulsdon Osteopathic Clinic
A D Pink Funerals
The Cedars Osteopathic and Natural Health Practice
Warlingham Park School
Jenny Mama Counselling
The Mulberry Bush Pre-School
bourne house
body of light
moor house
Mind Remedies

Friends & Family Test

We would be grateful if you would complete our survey about your general practice and your most recent visit. Feedback from the survey will let us see how we are doing.

click here to complete the survey

Welcome to the Old Coulsdon Medical Practice

IMPORTANT NOTICE

Our telephone and fax numbers have changed:
Tel: 01737 558 288 and Fax: 01737 558 280

This website has been designed to tell you about the practice and the services that we offer to our patients. Please read it carefully. We hope that you will find it informative.

We at the practice, the doctors, the nurses, attached health care team and support staff, strive to provide the best possible services to our patients.

Old Coulsdon Medical Practice Survey 2014/15

We would be grateful if you would complete this survey about your general practice and your most recent visit. Your views on the way that services are delivered at the Surgery are important and will help us to monitor and improve the way that we provide healthcare in the future.

Click here to complete our online survey 2014/15


How To Contact Us

2a Court Avenue
Old Coulsdon
CR5 1HF

Main Surgery Line: 01737 558 288
Fax: 01737 558 280

Opening Times

• We are open Monday to Friday.
• The doors are open from 7.00am until 6.30pm (NOT closed for lunch)
• Our telephone lines are open from 8.00am until 6.30pm
• Reception is manned from 8.00am until 6.30pm
• Administration is manned from 8.30am until 4.00pm

Details of each doctor's availability and what to do when we are closed can be found here.

 

Practice News

October 2014

Our latest newsletter October 2014 is now available on the website. You can read this online or download by following the instructions.


Chrismtas hours 

The practice will be closed on

Thursday 25th December 

Friday 26th December 

Thursday 1st January 

On Monday 29th Tuesday 30th and Wedensday 31st and Friday 2nd January the surgey will operate as normal with open surgery each morning

 Please ensure you have enough medication to last over the Christmas period  

 


Online  Access to Medical records 

The government is proposing to allow patients to be able to have access to their medical records via online  from April 2015.  We will keep you updated as this project develops    


How information about you helps us provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered.

This information along with your postcode and NHS number (not your name) are sent to a secure system where it can be linked with other health information.

You have a choice - if you are happy for your information to be used you need do nothing. If you have any concerns or wish to prevent this from happening please speak to the practice.

Leaflets are available in the waiting room next to the self-check in screen.


Open Surgery

We are experiencing high demand for appointments at the moment - please be aware that Monday is our busiest day and we cannot always guarantee you will get a slot in the open surgery. Once all the available slots have gone we will only deal with medical emergencies.

You are now able to book an appointment in advance (not on the day) between 8:30am – 11:00am subject to availability.

We will release a number of urgent slots on the morning for those patients who feel the nature of their illness is urgent and that they need to be seen that morning. You will not always have the choice of GP if we are busy.

This means you will no longer have to come to the open surgery unless you feel that due the nature of your illness you must be seen that morning. Open surgery should not be used for reviews or routine matters.

If you feel that you need to be seen on the day the system has not changed andyou have two options. If you are booking-in in person you must do so by 10:00am or you can ring between 8:30am –9:30am and you will be given an approximatetime to be seen by a GP subject to availability.


Disabled Access

If you are disabled or elderly and need assistance entering the building please ring the BUZZER to the left of the DOOR and advise a member of the team that you need assistance. Please also ask for assistance if you need help while in the building or when leaving. A member of the team will be more than happy to assist you.


When We Are Closed

Should you need medical treatment when we are closed please contact one of the following:

Out of Hours: 111

Minor Injuries Unit : Purley: 0208 401 3000 (now only 2:00pm - 8:00pm 7 days a week)
Minor Injuries Unit : New Addington 020 8251 7225 ( now only 2:00pm -8;00pm 7 days a week)

 

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.